Tirth Trivedi
Operations & Supply Chain Strategy
Improving operational systems so inventory stays accurate, fulfilment stays reliable, and teams work with clarity - All tracked through data.
Operations & Supply Chain Coordinator (London, UK)
- Retail
- Logistics
- Manufacturing | Inventory
- Fulfilment
- Reporting Automation
What I Do & Why
I build operational systems that make scale sustainable — where inventory stays accurate, fulfilment flows smoothly, and teams execute without firefighting. My work supports growth by reducing complexity and improving control.
- 98% inventory accuracy maintained through cycle counts & controls
- 97% on-time dispatch during high-volume operations
- Reporting automation enabling faster, clearer decisions
Operating Principle
Standardising handoffs so people don’t guess, processes stay aligned, and performance remains predictable.
Inventory Accuracy
On-Time Dispatch Maintained
Reduction In Stockouts
Order Fulfilment Errors
Reporting Effort Reduced
Focused on building toward senior operational leadership - where systems, structure, and people scale together.
Understand the system before changing it
I start by walking the process end to end and validating how work actually flows on the floor. Input from operators is combined with SOPs and data to establish a clear, factual view of the system as it runs today.
Stabilise before optimising
When issues occur, the focus is on calm analysis rather than quick fixes. I isolate the breakdown, assess its impact across the wider flow, and identify the true constraint before introducing change.
Improve with control and ownership
Improvements are introduced in stages, informed by patterns over time, process mapping, and before-and-after data checks. Changes are reinforced through clear ownership, hands-on training, updated SOPs, and simple visual controls to ensure consistency.
Implementation mindset
Changes are designed to reduce friction, clarify handoffs, and make execution easier for teams - not add complexity.
Inventory Accuracy & Stock Flow Stabilisation
Focus: Decision flow, team autonomy, system stability
Fast-paced retail environment with high daily volume and peak-period pressure. Leading a team of 10 across stock flow and replenishment.
During high-volume operations, work was being completed but not predictably. While teams were active and tasks were progressing, decisions were delayed or duplicated, and ownership was unclear. As a result, pressure travelled downward through the operation instead of being absorbed at the right level, leading to confusion, rework, and daily firefighting.
Too many operational decisions depended on escalation rather than clarity. Unclear priorities and ownership created bottlenecks, reduced speed, and disengaged teams during peak flow.
Decision dependency was reduced by clarifying ownership and standardising handoffs across stock flow and replenishment. Rather than relying on constant escalation, managers shifted from direct control to structured oversight, absorbing pressure instead of passing it downstream. This introduced a steady operating rhythm that replaced urgency-driven execution with predictable flow.
- Inventory accuracy stabilised at 98%+
- Daily deliveries completed without backlog
Clarity and structure reduced stress and hesitation. Teams moved faster with fewer interruptions, improving reliability, dispatch performance, and overall operational stability.
Fulfilment Reliability & Dispatch Performance
Focus: Execution flow, dispatch reliability, error reduction
High-volume retail fulfilment environment with tight dispatch windows and fluctuating daily demand.
During peak flow, fulfilment output was inconsistent. While orders were completed, timelines slipped due to unclear sequencing, repeated checks, and late prioritisation. Teams compensated by rushing near dispatch cut-offs, increasing pressure at the end of the cycle rather than maintaining controlled throughput throughout the shift.
Fulfilment relied on reactive decision-making. Priority changes arrived late, handoffs were not always clear, and teams compensated by rushing at the end of the cycle rather than flowing work evenly.
Fulfilment flow was stabilised by clarifying order sequencing, tightening handoffs between pick, pack, and dispatch, and aligning priorities earlier in the cycle. Instead of reacting late in the day, execution shifted toward evenly distributed throughput across the shift, reducing last-minute recovery and improving dispatch reliability.
- On-time dispatch maintained at 97%+, including peak periods
- Fewer last-minute interventions required to meet dispatch deadlines
Predictable fulfilment reduced stress, improved handoff confidence, and allowed teams to focus on accuracy rather than recovery — strengthening overall delivery reliability.
Reporting Automation & Performance Visibility
Focus: Turning fragmented operational data into shared visibility that enables faster, calmer decisions across teams.
Retail and operations environments where inventory, fulfilment, and sales data existed across systems but lacked a single, reliable view for day-to-day operational decision-making.
Operational performance data existed across multiple systems, but visibility was fragmented. While information was technically available, reporting relied on manual effort, arrived late, or required interpretation across sources. This limited real-time decision-making during live operations and slowed response when issues emerged.
Reporting needed to improve decision quality without adding workload or pulling managers and teams away from the operation.
Operational metrics were simplified and automated into clear, repeatable views focused on daily execution, accuracy, flow, and exceptions. Rather than adding reporting workload, dashboards were designed to support decisions at the point of work, giving managers and teams shared visibility without pulling focus away from the operation.
- 5+ hours per week saved by reducing manual reporting
- Faster identification of inventory and fulfilment issues during live operations
- More consistent, confident decisions across shifts and teams
Shared visibility reduced guesswork and reactive escalation. Teams aligned faster, managers spent more time enabling execution, and operational control improved without adding complexity.
Leadership-coded, concise, future-proof
I use tools to support clear decision-making and enable teams — not to add complexity
Power BI
Building and refining dashboards to improve performance visibility and support day-to-day operational decisions
ERP Systems
Tracking inventory, fulfilment, and stock movement across operations
Advanced Excel
Analysis, controls, and structured reporting
Reporting Automation
Reducing manual effort and ensuring timely, consistent data